FlowCentric Processware Solutions

FlowCentric Processware customers implement business critical processes in record time. Processware  solutions are agile enoughDownload the Typical Applications .PDF to accommodate changes at the drop of a hat; these process solutions connect disparate systems with one interface. Business is better managed and governed through these tools. FlowCentric Processware gives management more control, reduces lag time, minimises expenditure and increases the ROI for many existing IT products.

Business critical processes are made available remotely, at any time, via Microsoft Office Outlook, Microsoft Office SharePoint, the FlowCentric Gadget, and a range of web browsers and mobile devices. The FlowCentric solution provides a single user interface, which is so easy to use that all staff members, IT and non-IT, can accurately follow the steps to ensure business runs smoothly. There is a definite beginning and end to each process, with each step in the process being executed according to the rules defined by business. This eliminates many elements of risk, aids in maximising managerial control, provides process consistency, and ensures that process progress is visible and fully auditable at all times.

Featured Solution

The Challenge: A Waste Disposal Company required a highly functional and easy to use automation of their Incident Processes. The company needed to ensure that the incidents were correctly captured, the appropriate role players were alerted in a timely fashion and all incident information was captured to a Microsoft SQL Server database to be used in reporting afterwards. With the reduced lag time and effective controls FlowCentric were able to provide, the company then automated their Asset Management, Capturing Audits, Customer Relationship Management, Insurance claims, Environmental Impacts and Inventory Control processes.

The FlowCentric Solution: The FlowCentric project was created to automate the companies Incident Processes and other related processes.  This process included capturing incidents and notifying the correct role players of the incident. All information captured is saved to a Microsoft SQL Server database and used in reporting afterwards.  The system allows personal to upload and store documentation, consequently allowing employees to view all uploaded files and policies of the company at any time.