Information We Collect
We do not collect credit card or any payment data via flowcentric.com. Never provide this information.
We may ask you to provide personally identifiable information. Generally, this information will consist of your name and contact information, such as your email address, phone number and physical address. We may request this information from you in connection with activities such as account creation, use of services, downloads of our software, inquiries about becoming a FlowCentric Technologies partner, customer or employee, inquiries about conference or training registrations and requests for support.
In addition, when you visit our website, we may collect certain information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. The information we collect in this manner enables us to better serve you when you return to our site for example, it can “remember” your email address to save you having to enter it manually upon your return. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies.
We may use third party web analytics services on this site, such as those of Google Analytics. The service providers that administer these services use technologies such as cookies to help us analyse how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at http://tools.google.com/dlpage/gaoptout.
How We Use the Information Collected
We may use the information we collect from you to:
- provide services to you;
- provide you with notice of product releases, special events, trainings, promotions or other matters relevant to you;
- provide technical support and respond to your inquiries;
- improve the level of service you receive from us;
- prevent you from having to re-enter your personal information on future visits to our website;
- operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analysing our products; performing data analytics; and performing accounting, auditing and other internal functions);
- detect and prevent fraud and other unauthorised activity; and
- comply with applicable legal requirements, relevant industry standards and our policies.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Sharing of Information
Access and Correction
You may obtain a copy of the personal information we maintain about you, update or correct inaccuracies in that information, or request that we remove your personal information from our systems and stop contacting you by sending an email to firstname.lastname@example.org. This email should detail your request, including your exact name and email address.
Links to Other Websites
Our websites may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with FlowCentric Technologies. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit any such websites. We are not responsible for the content of any websites that are not affiliated with FlowCentric Technologies, any use of those websites, or the privacy practices of those websites.
Social Media Features
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. If it is within our means, we will correct or delete any information you have posted on the Websites if you so request.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
How to Contact Us